Position Overview
Coming from retail, food service, or a customer service role—and comfortable handling lots of emails? If you’re detail‑oriented, tech‑savvy, and enjoy helping customers behind the scenes, this Customer Service Representative role is a great opportunity to grow into billing and freight operations.
Job Title: Customer Service Representative
Job Description
The Customer Service Representative supports the customer service department with a strong focus on email-based communication, billing activities, and freight quoting. This role creates and issues invoices, initiates billing cycles, verifies appropriate charges, and generates freight quotes in line with established company policies and procedures. The representative provides responsive, professional customer support primarily via email and collaborates closely with internal teams to ensure accurate and timely updates for customers.
Responsibilities
+ Create and issue accurate invoices for customers in accordance wi...