Be the reliable point of contact for business owners and the steady hand that keeps projects organized and moving.
We are looking for a
people-first Customer Service Representative
to handle phone support, manage schedules, calendars, files, and emails, and ultimately help deliver a smooth, high-trust overall customer experience.
If you love helping people, keeping details straight, and making sure nothing falls through the cracks—this is for you.
What You'll Do
Respond to customer inquiries via
phone and email
with professionalism and empathy
Update and maintain CRM
records (leads, contacts, notes, follow-ups)
Schedule appointments
and coordinate calendars to keep the team on track
Support basic project coordination by relaying updates and confirming next steps
Keep communication clear, accurate, and consistent—so customers feel confident
You're a Great Fit If You...
Have
1+ years
in customer service, admin sup...