Position Overview
Description
We're hiring a detail-oriented Customer Service Representative to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.
What You’ll Be Doing:
+ Provide excellent customer service via phone, email, and in person
+ Respond to customer inquiries, resolve issues, and provide product/service information
+ Accurately document all customer interactions in internal systems
+ Collaborate with internal teams to ensure customer needs are met
+ Handle order entry, account updates, and general administrative support as needed
+ Assist with special projects and support team initiatives as assigned
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