Randburg, South Africa | Posted on 27/05/2026

We are seeking a dedicated and customer-focused individual to join our team as a Customer Care Agent . In this role, you will be responsible for handling incoming calls and assisting customers with Technical and Billing Enquiries. You will ensure a seamless customer experience by providing accurate information, resolving inquiries efficiently, and adhering to company policies and procedures.

Requirements

• Previous customer support or help desk experience in the mobile services industry
  
• Attention to detail so you know when to escalate anomalies.
  
• High Energy and Engaging Personality
  
• Identify customers’ needs, clarify information, research every issue and provide accurate, valid and complete information by using the right tools
  
• Outgoing and humorous outlook
  
• Excellent communication skills are a MUST.
  
• Be humble as we sometimes get escalated b...