Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression, age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process. TCS is seeking skilled professionals to join our team as a Customer Service Representative. Key Responsibilities: Provide support to international clients Manage documentation and reporting activities Handle and resolve support tickets Deliver customer service via phone, chat, and email Requirements: Availability to work on-site in Querétaro Minimum 80% English proficiency (spoken) Availability to work rotating shifts At least 1 year of verifiable experience in a similar role If ...