Customer Service Representative

Req ID: 49846

Job Location (Short): Pune, IND

Employment Type: Full Time

Segment: Danfoss Power Solutions Segment

Job Category: R&D, Technology and Engineering

Work Location Type: On-site

**The Impact You'll Make**

Join our Customer Care team and play a key role in delivering a seamless customer experience for US and EMEA regions. You will manage customer orders end‑to‑end, ensure accuracy, and collaborate closely with internal teams, driving results the Danfoss way.

**What You’ll Be Doing**

+ Take end-to-end ownership of assigned orders/transactions from receipt to closure, ensuring accuracy, timeliness, and compliance with defined processes.
+ Ensure adherence to service level expectations and maintain performance within agreed operational benchmarks.
+ Ensure completeness and correctness of customer data and order inputs in ERP systems and relevant tools.