Position Overview
Want to join Raben Group? We are looking for a Customer Service Representative to join our team in Piraeus.
If you are keen of logistics, you love offering exceptional support and you believe that our slogan “People with Drive” resonates with you, we want to meet you!
How you will Contribute:
Act as the main point of contact for customers, ensuring timely, accurate, and professional communication.Manage client inquiries and resolve issues efficiently, aiming to enhance customer satisfaction and retention.Build and maintain strong relationships with existing customers by understanding their needs and providing tailored support.Support daily operations by preparing and reviewing shipping documentation.Maintain accurate and up-to-date customer data in the CRM system.Collaborate closely with the Sales and Operations teams to ensure seamless service delivery and a high-quality customer experi...