Position Overview
Description
We are looking for a part-time Customer Service Representative to join our team on a contract basis in Oshkosh, Wisconsin. In this role, you will provide exceptional support to customers while managing various inside sales and administrative tasks. You will play a key part in processing orders, addressing customer inquiries, and ensuring smooth communication across departments.
Responsibilities:
• Process customer requests for quotes and purchase orders promptly and accurately.
• Respond to inquiries regarding order status, pricing, and product information.
• Collaborate with sales representatives and account managers to address customer needs and concerns.
• Ensure all sales orders, shipment documents, and export paperwork comply with company policies and procedures.
• Maintain records of sales activity, customer commitments, and complaints to support the Vice President of Sales & Marketing.
• Coordin...