Description We are looking for a Customer Service Representative to join a team in North Bethesda, Maryland in a contract position with the potential to become permanent. This role is ideal for someone who enjoys helping customers, managing a high volume of communication, and keeping service interactions organized and accurate. The right candidate will bring strong communication skills, a customer-first mindset, and the ability to handle both phone and email inquiries in a fast-paced environment.

Responsibilities:
• Respond to incoming customer calls with professionalism, providing timely assistance and clear information.
• Make outbound calls as needed to follow up on requests, resolve open issues, or confirm order details.
• Enter customer orders accurately into internal systems while maintaining attention to detail.
• Manage email correspondence with customers, ensuring messages are handled promptly and thoroughly.
• Address service questions, troubleshoot ro...