About us

Sapient is expanding and looking for Customer Service Representatives in Metro Manila. Join our team and enjoy a competitive salary of up to ₱26,000 per month, performance incentives, paid training from Day 1, career growth opportunities, and a supportive, people-first work environment. Our conveniently located offices provide easy access, offering a stable and rewarding BPO career—just like many of our current team members who chose to grow with us.



Job Description

We are looking for Customer Service Representatives to be the first point of contact for clients and customers. You will assist with inquiries, provide solutions, and ensure a positive experience across multiple channels.



Responsibilities:

- Handle customer inquiries via phone, chat, or email

- Provide clear and accurate information about services and processes

- Resolve concerns efficiently and professionally

- Log all interactions and updates...