Description We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively.

Responsibilities:
• Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns.
• Process orders accurately and efficiently, ensuring all details are captured correctly.
• Maintain detailed records of customer interactions and transactions in the system.
• Resolve customer issues promptly, coordinating with internal teams when necessary.
• Provide clear and accurate information about products, services, and company policies.
• Strive to exceed customer satisfaction standards by offering exceptional service.
• Follow...