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⏰ Full-time

Customer Service Representative - Mro (Mexicali)

Link-Worldwide
Location 📍 mexicali, Mexico
Posted 📅 May 23, 2026
Work Type ⏰ Full-time

Position Overview

Responsibilities

Respond appropriately and in a timely manner to all customer and Account Manager incoming communications.

  • Analyze and assess customer needs completely and accurately with efficiency.
  • Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket.
  • Process customer orders, RMAs and GTOs and purchase material’s to fill customer orders.
  • Review and maintain inter portals daily for potential late orders, RMAs, items not on a PO and unapproved orders.
  • Recommend adjustments to inventory levels based on customer usage patterns and latest production outlooks/feedback by monitoring inventory levels.
  • Perform quarterly customer reviews with any customers with vending solutions to ensure we are stocking the appropriate inventory and levels.
  • Perform monthly inventory reconciliation for all consigned inventory lo...

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Job Details

Employment Type
Full-time
📊
Category
Servicio de atención al cliente
🏠
Work Arrangement
On-site
📍
Location
mexicali, Mexico