Description
We are looking for a dedicated Customer Service Representative to join our team on a l9 month contract basis in Mountain View, California. In this role, you will support nonprofit organizations by managing their registration processes and addressing inquiries related to payments. This position offers the opportunity to work in a collaborative environment focused on philanthropy and community engagement.


Responsibilities:

• Assist nonprofit organizations with completing their PaymentWorks registration to ensure smooth transactions.

• Respond promptly to customer inquiries regarding registration processes and payment-related questions.

• Enter and maintain accurate documentation and data records.

• Utilize Excel and Outlook to manage and track communications and workflows effectively.

• Collaborate with the Grants Processing Team to ensure alignment and efficiency in service delivery.

• Provide detailed ...