Position Overview
Description
We are looking for a dependable Customer Service Representative to join a service-focused team in Charleston South Carolina. This role is 2nd shift 4pm-12am with a rotating schedule of 4 days on 2 days off. This role is ideal for someone who enjoys helping customers, managing high-volume communication, and maintaining accuracy in fast-paced administrative work. The role requires strong attendance, flexibility to work a rotating schedule that includes weekends and holidays, and a sharp eye for detail when handling frequent data entry and order-related tasks.
Responsibilities:
• Respond to incoming customer calls with professionalism, providing timely support and clear information.
• Enter customer information, service details, and order updates accurately while maintaining a high level of data quality.
• Assist with order entry activities and confirm that records are complete and properly documented.
• Handle both inboun...