Position Overview
Description
We are looking for a highly dependable Customer Service Representative to join our team in Mount Pleasant, South Carolina. This contract to permanent position requires a detail-oriented individual who thrives in fast-paced environments and is committed to delivering excellent service. The role includes weekend and holiday shifts, offering an opportunity to develop your skills in customer interaction and data management.
Responsibilities:
• Handle a high volume of inbound and outbound calls with professionalism and efficiency.
• Accurately process and input customer orders into the system, ensuring all data is error-free.
• Provide exceptional service by addressing customer inquiries, concerns, and requests in a timely manner.
• Maintain a detailed and organized record of customer interactions and transactions.
• Collaborate with team members to resolve issues and improve overall customer experience.
• ...