Customer Service Representative (CSR)

Location: Onsite 5 days in Middlefield, CT

Compensation: $70K-$75K base

Fast-paced Property & Casualty Insurance Agency in Middlefield, CT is seeking a full-time, experienced and licensed Customer Service Representative (CSR) to support daily client servicing operations.

This role is ideal for a seasoned insurance professional who can operate independently, manage client relationships, and contribute to a high-performing, team-oriented environment.

Role Overview:

This CSR (second on the team) is a producing service position handing day-to-day service work, quoting, remarketing, and supporting both the office manager and primary CSR.

This is not an entry-level role. You’re expected to reduce the workload off the front seat CSR and office manager, handle inbound service and sales opportunities, maintain client retention ...