Position Overview
As Customer Services you are in the fore front of the business and in daily contact with new and existing customers telephonically, as well as supporting the Sales team. This position requires a technically minded, high energy driven individual, experienced in customer service / internal sales.
RESPONSIBILITIES
CUSTOMER SERVICE
- Managing and handling telephonic enquiries.
- Providing product information to existing and potential customers.
- Providing verbal and typed quotations to customers.
- Following up on quotations.
- Providing guidance to customers in the use/application of the company's Products.
- Entering of sales order on our operating system.
- Compiling of documentation required for projects and tenders.
- Arranging and attending of sales events.
- Updating quote schedule on daily basis.
- Forwa...