Description
We are looking for a dependable Customer Service Representative to support a busy team in Metairie, Louisiana. This short-term contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced environment, communicates with professionalism, and remains calm when assisting a wide range of callers. The right candidate will be comfortable managing a high volume of daily interactions while keeping documentation accurate and service focused.


Responsibilities:

• Respond to a large number of inbound calls each day while providing timely, courteous, and solution-oriented support.

• Assist customers with questions and concerns by listening carefully, addressing issues clearly, and maintaining a calm demeanor during difficult conversations.

• Upload and organize documents in the appropriate files with close attention to accuracy and completeness.

• Balance phone coverage, documentation, and...