Description
We are looking for a Customer Service Representative to join a fast-paced team in Louisiana. This short-term contract opportunity with potential for a permanent role is ideal for someone who stays composed under pressure, communicates with professionalism, and enjoys helping customers resolve concerns. The person in this role will manage a high volume of inbound interactions while maintaining accuracy, empathy, and strong attention to detail.


Responsibilities:

• Respond to a large number of incoming customer calls each day, delivering timely and courteous support in a high-volume environment.

• Address customer questions, concerns, and complaints with patience and professionalism, including situations involving frustrated or upset callers.

• Enter, organize, and upload documents into company files while ensuring information is complete and accurately maintained.

• Balance phone support and administrative tasks efficient...