Position Overview
Located in the Service Department at 2703 S Campbell, Springfield, MO
Shop is Closed on Sundays***
**_POSITION SUMMARY:_**
The CSR is in all aspects of Service Department operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. Position may also assist customers requiring service or warranty repairs for their boat, motor, trailer or ATV/UTV and at times assist with the sale of parts and accessories.
**_ESSENTIAL FUNCTIONS:_**
+ Supports a strong commitment to world class customer service to ensure a pleasant and productive shopping experience for all customers.
+ Greets all new unit delivery, service, warranty and parts customers in a friendly, prompt and efficient manner.
+ Answers service, warranty and parts questions over the phone and in person.
+ Assists Receiving Department with the unloading, inspection and VIN verification of new units being delivered to the dealership by the ma...