Description
We are looking for a Customer Service Representative to support order processing, customer communication, and documentation accuracy for a Contract position based in Fairfield, New Jersey. This role focuses on delivering responsive service while coordinating with internal teams to ensure orders, inventory details, and shipment information are handled efficiently. The ideal candidate is organized, detail-oriented, and comfortable managing customer inquiries, order entry, and billing-related tasks in a fast-paced environment.


Responsibilities:

• Manage incoming customer orders by reviewing details, confirming product availability, and entering information accurately into business systems.

• Communicate with customers regarding order progress, expected delivery timing, freight costs, and account-related considerations.

• Coordinate closely with warehouse and operations staff to support timely fulfillment and maintain alignment on i...