Position Overview
Description
We are looking for a Customer Service Representative to join a busy team in Long Beach, California on a Contract to Permanent basis. In this role, you will support customer communication, review shipping and order documentation for accuracy, and help ensure billing records are completed correctly. This position blends customer service, administrative coordination, and document verification in a fast-paced environment where attention to detail is essential.
Responsibilities:
• Communicate with customers to obtain required signatures, supporting documents, and other missing information needed to complete order processing.
+ Take and create customer orders in Cyclelution
+ Update customer master file with current contact information
+ Collect client work orders and additional services documentation to bill client
+ Work directly with Operations to get information for billing clients, including monitoring the open...