Description
Customer Service Representative




We are looking for a Customer Service Representative to join a manufacturing team in a contract-to-permanent position. This role is ideal for someone who enjoys supporting customers, managing detailed order information, and learning technical product offerings in depth. The position blends customer support with product knowledge, requiring a thoughtful communicator who can provide accurate guidance, track requests carefully, and contribute to a collaborative service-focused environment.




Responsibilities:


• Manage customer order entry with accuracy, ensuring specifications, configurations, and product details are captured correctly.


• Guide customers through product options and adaptations by explaining features and helping identify solutions that fit end-user needs.


• Respond to inquiries related to order progress, pricing requests, returns...