Position Overview
Customer Service Representative - Bootle, Liverpool
Salary: £28,000 | Full-Time | Temp-to-Perm | Early Friday Finish
Join a well‑established manufacturing business in Bootle as their next Customer Service Representative. If you're a confident communicator who enjoys supporting customers and keeping operations running smoothly, this is a fantastic opportunity to join a friendly, supportive team with excellent long‑term prospects.
What You'll Be Doing
Handling customer enquiries via phone and email with professionalism and care
Processing orders accurately using internal systems
Managing order updates, amendments, delivery queries and lead times
Providing after‑sales support and resolving issues
Working closely with production, logistics and sales to ensure seamless order fulfilment
Keeping customer and order records accurate and up to date
What We're Looking For
Strong communication skills across phone and emai...