Purpose of the Role

• The Customer Service Representative supports the Sales Team by ensuring customers receive prompt and effective assistance, and that all enquiries are addressed in a timely and professional manner to maintain a high level of customer satisfaction.

Country: Malaysia

City: Subang Jaya

Req ID:

Job Type: Full Time

Workplace Type: Onsite

Seniority Level: Entry Level

Key Tasks & Responsibilities

• Main focus and priority on internal clients (other entities within the Leviat Group), including clients from other countries.
• Upselling – actively promote associated products when responding to customer enquiries.
• Maintain relationships with clients by providing support, information, and guidance, as well as researching and recommending new opportunities and service improvements.
• Process customer orders...