Position Overview
Description
We are looking for a Customer Service Representative to support a university-affiliated summer program in Lakewood, Colorado.
This Contract position is ideal for someone who communicates with warmth and professionalism, helps callers feel at ease, and can stay organized while handling administrative tasks in a small office setting. The role combines customer support with light clerical work and requires someone who is comfortable using technology, managing details accurately, and adapting to a collaborative, fast-moving environment.
Responsibilities:
• Respond to incoming calls and inquiries with patience, professionalism, and a reassuring approach that creates a positive experience for customers.
• Provide clear and friendly assistance to students, families, or program participants by answering questions and guiding them through available services or next steps.
• Enter information accurately i...