Description
We are seeking a Customer Service Representative to support daily branch operations with a strong focus on customer experience, account growth, and compliance. This role is ideal for someone who enjoys working directly with customers, managing multiple priorities, and contributing to a fast-paced office environment.


Key Responsibilities

+ Deliver exceptional customer service in person and over the phone

+ Build and maintain customer relationships to support account growth

+ Process loan applications, payments, and account updates accurately

+ Perform data entry for loan documentation and customer records

+ Assist with loan closings and related transactions as directed

+ Handle basic collections activities to reduce delinquency

+ Ensure compliance with company policies and lending regulations

+ Support general branch operations and administrative tasks


Requirements
...