SUMMARY:
NEW VACANCY – Customer Service Representative
Our client in the automotive and transport industry is seeking an experienced Customer Service Representative / Breakdown Coordinator to join their team. The successful candidate will manage commercial vehicle breakdowns, coordinate repairs with dealers and workshops, and provide exceptional customer support in a fast-paced call centre environment. Previous experience within transport, fleet, automotive, or breakdown services is essential. Shift work, including nights and weekends, will be required. Based in Johannesburg POSITION INFO:
Role Overview
We are seeking an experienced and customer-focused Customer Service Representative / Breakdown Coordinator to manage customer interactions, commercial vehicle breakdowns, and service-related enquiries. This role is essential in ensuring fast, effective resolutions by coordinating with customers, dealers, workshops, and service pr...