Position Overview
For our Customer Service team in Italy (Assago) we are in search of an engaged and competent person at the earliest possible date for the position of
Customer Service Representative (f/m/d)
What to expect:
The Customer Service Representative is responsible for providing the highest level of service to customers by processing orders, quotes and assisting customers with catalog information, always maintaining and exhibiting Mouser values to each and every customer.Generates new and repeat business through customer service initiatives.Accurately processes customer transactions such as orders, quotes or returns with a strong focus on service excellence.Follows up with customers to ensure ongoing customer satisfaction and to resolve any customer concerns that may arise.Provides information regarding availability of in-stock and out-of-stock items.Provides customers with cross-selling and up-selling opportunitie...