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Customer Service Representative (Italian Speaking)

CBT
Location 📍 Lisbon, Portugal
Posted 📅 June 23, 2026
Work Type ⏰ full time

Position Overview

Are you a problem solver with a passion for helping people? Do you enjoy navigating fast-paced environments? We are looking for a dedicated Italian-speaking Customer Service Representative to join our team for a leading global e-commerce platform.

In this role, you will act as the direct point of contact for our Italian-speaking users, ensuring that every interaction—whether with a buyer, seller, or content creator—contributes to a seamless and positive shopping experience.

About the Role

As a Customer Support Representative, you will be the voice of the e-commerce platform, assisting users via inbound and outbound calls. You will investigate and resolve inquiries, ensuring high-quality standards and timely solutions to keep our community thriving.

What You Will Do

  • Assist Customers: Handle inbound and outbound calls to support platform users professionally in Italian.
  • Problem-Solve:

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Job Details

Employment Type
full time
📊
Category
Information and Record Clerks
🏠
Work Arrangement
On-site
📍
Location
Lisbon, Portugal