Position Overview
Description
The Sales Support Administrator is responsible for coordinating and executing customer account onboarding activities, ensuring accurate setup, timely activation, and a smooth handoff from Sales to Customer Service.
Key Responsibilities
+ Coordinate and support a Sales Support onboarding team of 3β4 team members
+ Coordinate new customer and transition account onboarding from Sales handoff through activation
+ Maintain clear documentation and status updates throughout the onboarding lifecycle
+ Support a smooth transition to Customer Service or Account Implementation teams upon completion
Requirements β’ Bachelorβs degree in a science-related field preferred; some college coursework will also be considered.
β’ 3-5 years of experience in a high-pressure customer service environment, ideally in manufacturing or order management.
β’ Proficiency with Microsoft Office Suite, including Excel and Word, and familiarit...