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⏰ Full-time

Customer Service Representative

WNS
Location 📍 India, India
Posted 📅 June 03, 2026
Work Type ⏰ Full-time

Position Overview

We are hiring enthusiastic and customer-focused professionals for the role of Customer Support Associate – Voice Process. If you have excellent communication skills and are looking to start or grow your career in customer service, we’d love to hear from you.

Job Responsibilities


  • Handle customer queries and provide appropriate resolutions over voice calls
  • Deliver excellent customer service and maintain customer satisfaction
  • Understand customer concerns and respond professionally
  • Maintain accurate records of customer interactions
  • Follow company processes and quality standards


Eligibility Criteria

  • Undergraduate and Graduate candidates can apply
  • Excellent English communication skills are mandatory
  • Comfortable working in rotational shifts
  • Strong interpersonal and problem-solving skills
  • Immediate joiners preferred


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Job Details

Employment Type
Full-time
📊
Category
Information and Record Clerks
🏠
Work Arrangement
On-site
📍
Location
India, India