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Customer Service Representative, GPL - WellsOne Service Delivery

Wells Fargo
Location 📍 Taguig City, Philippines
Posted 📅 June 06, 2026
Work Type ⏰ Full-time

Position Overview

**About this role:**

Wells Fargo is hiring for Customer Service Representative to support our WellsOne Service Delivery under **Global Payments & Liquidity (GPL)** group. You are responsible for responding to inquiries and issues from customers on a variety of complex financial products, services and/or select customer segments through a variety of channels. Answers inquiries, resolves problems, and provides a best-in-class customer experience while adhering to work guidelines, policies, and regulations.

**In this role, you will:**

+ Support customers and ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
+ Interact with customer service team and perform moderately complex customer support tasks
+ Manage risk by following all policies and procedures and stay...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Taguig City, Philippines