Position Overview
JUNE VACANCY TRAINING STARTS ON 22/06 TRAINING INFORMATION START DATE: 22/061 WEEK OF TRAININGTRAINING IS PAID
We are looking for a motivated and customer-oriented German-speaking Customer Service Representative to join our dynamic international team in Barcelona. In this role, you will provide high-quality support to customers through different communication channels while ensuring an excellent customer experience.
Responsibilities- Handle incoming calls and customer inquiries from existing and potential clients
- Manage orders, modifications, cancellations, and returns efficiently
- Provide accurate information regarding products and services
- Deliver a professional and positive customer experience across phone and email channels
- Maintain updated customer information in internal systems and CRM tools
- Support customer retention and identify opportunities to improve satisfaction
RequirementsKey Competencies- Strong attention to detail and accuracy
- Exc...