Position Overview
Description
We are looking for a Customer Service Representative to support clients in Gardena, California within the wood and furniture manufacturing industry. This Contract position is ideal for someone who enjoys helping customers, managing service requests, and keeping order activity organized from start to finish. The person in this role will serve as a key point of contact for inquiries related to parts, service coordination, and order processing while delivering detail-oriented and responsive support.
Responsibilities:
• Respond to inbound customer inquiries regarding parts, product availability, pricing details, and order support.
• Guide customers through the order placement process and ensure transactions are entered accurately and completed on time.
• Arrange service visits by coordinating schedules with technicians and communicating appointment details to customers.
• Record, monitor, and update service requests in the ...