Position Summary:

The Customer Service Representative is responsible for providing effective customer service to patients, internal departments, other medical facilities and resolve customer complaints/concerns. This position requires excellent telephone communication skills, and a high level of skill in entering data into the computer while talking with patients.


Minimum Qualifications:

Required

+ Six (6) months of experience serving a large number of customers in a fast-paced environment

+ Six (6) months of experience using a computer and typing with proficiency and accuracy


Preferred

+ High School Diploma or Equivalent

+ Prior work experience with medical and billing terminology

+ Prior work experience in healthcare


Essential Job Functions:

In addition to the essential functions of the job listed below, employees must have on-time completion of all required educati...