Customer Service Representative (CSR) – Davao City | Onsite – Caldwell Communication

About Caldwell Communication

Caldwell Communication is actively hiring Customer Service Representatives in Davao City. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our conveniently located office provides a stable and professional setting, giving you the opportunity to build a long-term career in the BPO industry.

Job Description

We are seeking Customer Service Representatives to assist customers with inquiries, resolve concerns, and provide accurate information across voice, chat, and email channels while ensuring a positive overall customer experience at all times.

Responsibilities

• Respond to customer inquiries via phone, chat, or email
• Provide accurate information about services, accounts, and processes