Position Overview
Customer Service Representative
Do you have Customer Service experience? Then this could be the job for you.
The perfect candidate will be interacting with customers over the phone to provide the first-class service we are well known for.
We are looking for applicants who have the following skills:
Strong customer service experience, ideally within a telesales environmentGreat telephone manners and email writing skillsAbility to engage with customers on the phone in a friendly, empathetic, and professional wayCan happily take ownership of queries and ensure that these are followed through to resolutionStrong IT skills (or willingness to learn) Eligibility to live and work in the UKΒ A good standard of spoken EnglishΒ
Responsibilities of the role:Provide a high quality of service to our customersUnderstand and complete processes in accordance with company policiesHa...