Position Summary The Customer Care representative is responsible for ensuring that customers are provided best in class customer support.
Presente su candidatura después de leer los siguientes requisitos de habilidades y cualificaciones para este puesto.
Key responsibilities include promptly entering incoming purchase orders and supporting sales representatives.
Essential Duties and Responsibilities - Promptly enter purchase orders to meet or exceed the agreed to service levels.
- Partner with Customer Care Leads to guarantee Achievement of service level agreements.
- Ensure order entry, order tracking and delivery are on track and orders are completed in full, providing customers with status updates throughout the process.
- Identify gaps in customer care processes and partner with customer experience team to resolve.
- Ensure actions align with AAT strategy.
- Escalate issues as they arise in a timely matter to ensure agility and re...