Description
We are looking for a dedicated and proactive Customer Service Representative to join our team in Elgin, Illinois. This is a long-term contract position that requires working on-site five days a week. The ideal candidate will have prior experience in a manufacturing environment and a track record of supporting major retail accounts such as Walmart, etc.


Responsibilities:

• Provide exceptional customer support by handling inquiries and resolving issues efficiently.

• Manage order entry processes with accuracy and attention to detail.

• Communicate effectively with clients and internal teams to ensure smooth operations.

• Handle both inbound and outbound calls with professionalism and a customer-focused approach.

• Maintain a positive and resourceful attitude while juggling multiple tasks and priorities.

• Act as a reliable point of contact for customers, keeping them informed throughout the process.
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