Position Overview
Mô tả công việc: Job Title:Customer Service Representative cum Admin
Report to:Office Manager
Salary: 4,000,000d – 5,000,000d Net
Key responsibilities:
(i) Greeting and information
- Greet and provide information to guests/students at reception, on phone, or via email communication, in a friendly and professional manner;
- Have a thorough understanding of services (regular class, private class, performance and related information such as class schedule, fees, class requirements, and policies) on offer by Dancenter to be able to provide accurate and helpful information to guests/students;
- Perform other tasks i.e. being helpful and providing assistant to guests/students.
(ii) Class Registration Management
- Take registration for adults and kids teens classes and workshops using forms provided;
- Collect tuition fees from students and record information accurately into template provided;
- Assist teachers and management in class related ...