Benefits/Perks

• Competitive Compensation Commission eligible


• Paid Time Off


• Career Growth Opportunities

 
Job Summary
We are seeking a Customer Service Team Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. 




Responsibilities 

• Receive a high volume of inbound calls and Heavy  in person Counter Transactions


• Identify the Customers needs , collect relevant information and provide solutions


• Refer to premade scripts for a variety of customer service topics


• Use best practices in customer service techniques to develop rapport and ...