Position Overview
Description We are looking for a Customer Service Representative to support daily customer operations in California. This contract opportunity with potential for a permanent position is ideal for someone who enjoys balancing customer communication, order-related coordination, and accurate system updates in a busy office setting. The person in this role will help maintain product availability, partner with internal teams to keep deliveries on schedule, and provide responsive service across a high volume of inquiries.
Responsibilities:
• Monitor inventory status and confirm product availability to help meet customer order needs.
• Coordinate with shipping personnel to track outbound orders and support timely delivery performance.
• Enter and update customer and order information with a high degree of accuracy using alphanumeric data systems.
• Respond to a steady flow of inbound calls and provide helpful, attentive assistance to customers.
• Use Microsoft Dynamics...