Description
We are looking for an experienced and detail-oriented Customer Service Representative to join our team on a long-term contract basis. This position involves managing a high volume of order processing and requires close collaboration with sales and customer service teams. This role offers the opportunity to work remotely while supporting key business operations.


Responsibilities:

• Process a large volume of orders received from sales and customer service teams with accuracy and efficiency.

• Enter contractual details into Salesforce and maintain organized electronic documentation.

• Modify customer licenses for new accounts and manage renewals for existing accounts.

• Notify customers about their registration links and provide guidance on the registration process.

• Collaborate closely with the sales and customer service teams to address any changes or updates related to orders.

• Utilize Microsoft Exce...