Description
We are looking for a Customer Service Representative to support a busy retail store operation in Charlotte, North Carolina. This Contract position is well suited for someone who enjoys helping customers, managing order-related tasks, and keeping daily activities organized in a fast-moving setting. The ideal candidate brings strong communication skills, accuracy, and a service-focused mindset to every interaction.


Responsibilities:

• Manage customer requests by phone and through other communication channels, providing prompt and courteous support.

• Enter and update orders with a high level of accuracy while following established company procedures.

• Maintain organized records and documentation so information can be accessed quickly when needed.

• Work closely with coworkers to keep daily workflows running smoothly and deliver a positive customer experience.

• Share important updates clearly with customers and ...