Position Overview
Description We are looking for a customer-focused individual to support daily service operations in California. This contract opportunity is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and enjoys helping customers by phone, email, and in person. The role involves managing inquiries, entering order details accurately, coordinating appointments, and providing a positive experience across multiple service channels.
Responsibilities:
• Respond to incoming customer calls and emails with timely, attentive service and clear follow-up.
• Handle a mix of inbound and outbound communication to assist with questions, updates, and service needs.
• Enter customer orders and service information into internal systems with a high level of accuracy.
• Coordinate and schedule appointments while confirming details and maintaining organized records.
• Welcome and assist visitors in the showroom, ensuring a helpful and attentive customer exper...