Position Overview
Customer Service Representative CAM
About the Role Provide timely and effective administrative support to customers, a sales team, unit, or department following established procedures and guidelines. We're looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace. We're always looking for ways to improve our products and ourselves. If this is you, we'd love to talk.
What You Will Do - Process sales and invoices so that customer orders are dispatched, invoiced, and paid accurately and on time in relevant system according to defined process and standards.
- Answer internal and customer enquiries on product availability, prices, delivery times, and the status of orders so that enquiries are dealt with promptly and accurately.
- Communicate with staff from other areas in the organization, such as production, warehouse, transport, or distribution, to confirm the status of orders...