Elevate your career as a Bilingual Customer Service Representative in Toronto, Ontario. Embrace a hybrid work model where you will support the financial services sector using your expertise in both English and French.
This position allows you to serve as a vital link between clients and partners in a growing collaborative team. Your role will involve managing communications that ensure clarity and precision for exceptional client service. Ideal candidates should be detail-oriented and enjoy dynamic interactions in a challenging environment.
Key Responsibilities:
• Handle inbound and outbound client calls and emails
• Ensure accurate information delivery for seamless transactions
• Balance multiple priorities efficiently
• Collaborate with teams during peak workloads
• Meet established KPIs while delivering outstanding service
Requirements:
• Minimum 1 year of experience in customer service or related fields
• Fluent in English and French, written and verba...