Customer Service Representative (CSR)
Bilingual (English/Spanish)
Transdev in San Rafael, California (Marin County) is hiring a Customer Service Representative (CSR) / Mobility Travel Navigator (MTN).In this position, you will assist customers by providing information on Marin Access ADA and non-ADA programs and services, take customer calls and schedule customer rides using a computerized scheduling system, and perform application intake over the telephone for prospective new customers.
Transdev is proud to offer:
•Competitive compensation package of minimum $22.00 – maximum $26.00
Benefits include:
•Vacation: One (1) week during first year of employment up to four (4) weeks per year after ten (10) years.
•Sick days: 5 days annually
•Holidays: 12 days; 9 standard and 3 floating
•Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Key Responsibilities:
+ Fol...