Position Overview
Work Environment
This role is based in a modern, brand-new office, designed to support collaboration, energy, and productivity. The workspace features a contemporary, pit-style layout with great energy on the floor and a welcoming kitchen area.
Training typically runs for 2 to 4 weeks, with hours from 8:00 a.m. to 4:30 p.m. After training, shift options include 9:00 a.m. to 5:30 p.m., 9:30 a.m. to 6:00 p.m., or 10:00 a.m. to 6:30 p.m. The role includes the opportunity to work from home on Mondays and Fridays from the start, while working on-site on other days.
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About the Role
We are seeking a proactive and customer-focused Customer Service Representative to join a dynamic, fast-paced team supporting customers through service requests and issue resolution. In this role, you will serve as a key point of contact for cust...